problem solving

Problem solving is part of the core of a technicians job. A smooth process, task or test is what most wish for at the start of the working day. Complications and unavoidable plant failures will crop up and trample on this smoothness from time to time, and the lessons learnt during these times are what differentiates a good technician from an average one.
Over time, failures such as leakage in vacuum systems will occur and a technician builds up a repertoire of problems with associated solutions.
A great technician learns to apply the strategies and methods of problem solving to analogous problems, within the constraints of GxP and compliance with applicable regulations.